Extract of e-mail received from CPC, Hyderabad:
"Sir/Madam,
Pl find the contact details of CPC team members
Circle Name : A.P circle
Circle Finacle operational monitoring team email ID :cpchyd@gmail.comUser id reset/agent id reset email id :cbscpcap@gmail.comCircle SPOC email ID : cpchyd@gmail.com
Slno
|
Name
|
Land-line number with STD code
|
Mobile number
| |
1
|
Single Point of Contact (SPOC) -1
|
Sudha.P
Inspector Post
Incharge (CPC)
|
040-23428353
|
09441882410
|
2
|
User Champion -1-Circle
|
Vijaya kumar.M
|
040-23428353
|
09985673473
|
3
|
User Champion -2-Circle
|
Sandeep.V
|
040-23428353
|
09291660282
|
4
|
User Champion -3-Circle
|
Santosh Kumar
|
040-23428353
|
09912150069
|
5
|
User Champion -4- Circle
|
Manmada Rao
|
040-23428353
|
09502400308
|
6
|
User Champion -5- Circle
|
Naresh
|
040-23428353
|
09704245727
|
Note:-
1. Pl guide the PO staff that , PO users should contact Divisional SPOC for any issue.
2. Any user reset issues are there PO users should send the mail only to mail id cbscpcap@gmail.com.
3. Corresponding with Circle team is through mail only. Not over phone.
4. only Regional SPOCs/Divisional SPOCs should contact Incharge (CPC) to escalate the issues.
With Regards and Thanks,
CBS Circle Monitoring Team,
O/o The Circle Processing Centre,
A.P Circle,Hyderabad-18
Contact :040-2342835